Frequently Asked Questions

Got questions? We've got answers.

If you can't find the information you're looking for, please contact us directly and our team will assist you promptly.

What are the advantages of using QBCore over other frameworks?

QBCore offers several distinct advantages: significantly improved performance, extensive customization options, clean and well-organized code structure, and access to a large, supportive community of developers and server owners. These benefits make it the preferred choice for creating professional FiveM servers.

Do you offer support after purchase?

Absolutely! We provide comprehensive post-purchase support, including regular updates, prompt bug fixes, and personalized assistance with installation and customization. Our dedicated support team is available to help you maximize the potential of your server.

Why should I choose NCHub for my FiveM server needs?

NCHub distinguishes itself through our deep expertise in QBCore development, unwavering commitment to quality, and exceptional dedication to customer satisfaction. We deliver tailored solutions, reliable 24/7 support, and innovative features specifically designed to help your server thrive in a competitive environment.

How can I get started with NCHub?

Getting started is straightforward. Simply reach out to us through our website or join our Discord server. Our team will discuss your specific requirements, provide a free consultation, and guide you through the entire process of building your dream FiveM server from selection to implementation.

What is included in the NCHub V2.0 Beta package?

The NCHub V2.0 Beta package includes a fully optimized QBCore server with over 200+ custom scripts carefully designed for performance and player engagement. This comprehensive package features advanced systems for multicharacter selection, spawning, banking, robberies, drug labs, phone functionality, inventory management, civilian jobs, police operations, and much more.

Is the server encrypted or open source code?

Our server is provided with fully open source code, giving you complete freedom to modify any aspect of the codebase. You can freely edit scripts, add new features, and customize any element of your server to match your unique vision. Our team remains available to assist with any modifications you might need, regardless of complexity.

Do I need to subscribe to other creators to access scripts or additional features?

No additional subscriptions are required. Your one-time payment to NCHub covers everything you need. There are no hidden costs or supplementary subscriptions necessary to access any features. We've designed our package to be comprehensive and self-contained, ensuring you have everything needed for a successful server.

Can I translate the server to my local language?

Yes, language localization is fully supported. Thanks to our open source approach, you can easily translate all visible elements and major scripts to your preferred language. Most server owners complete the translation process within 3-4 days of focused work, after which your server will be fully accessible in your local language.

Where do I purchase the files, and is it a monthly subscription or a one-time payment?

Purchases are processed through patreon.com/NCHub, which is our exclusive payment platform. Although Patreon's interface indicates "per month," our service is actually a one-time payment only. After completing your purchase, simply cancel your subscription to avoid any recurring charges. Your purchase grants you permanent access to all content and future updates through our Discord server.

Do I need programming knowledge to use a QBCore server?

Not necessarily. Our servers are designed to be user-friendly and come ready to use out of the box. While basic programming knowledge can be beneficial for customization and advanced features, it's entirely possible to operate and maintain a successful server with our comprehensive documentation and support team's assistance.

Are your servers compatible with popular third-party scripts?

Yes, our servers are designed with compatibility in mind. We ensure that our infrastructure works seamlessly with most popular QBCore scripts and regularly update our systems to maintain compatibility with the latest developments in the community. This allows you to expand your server's capabilities with additional content as desired.

What are the system requirements to run the server efficiently?

For optimal performance, we recommend hosting your server on a VPS (Virtual Private Server) with at least 4GB of RAM, 4 CPU cores, and a stable, high-speed internet connection. These specifications will support approximately 32-48 concurrent players. For larger player bases, scaling up resources proportionally is advised.

How do I install the server on my VPS?

We provide comprehensive installation instructions with every purchase, including detailed documentation and step-by-step video tutorials. If you encounter any difficulties during the installation process, our support team is available to provide personalized assistance. For clients who are completely new to server setup, we can offer additional guidance to ensure a smooth launch.

What are your delivery timeframes?

Our delivery process is designed for maximum efficiency. After completing your payment, you'll connect your user account through Patreon and complete a brief form with your email details. This immediately grants you full access to all server files and resources. The entire process typically takes just a few minutes from payment to access.

How often do you release updates for the server?

We maintain a consistent weekly update schedule to ensure your server remains optimized, secure, and feature-rich. These updates include performance improvements, bug fixes, security patches, and new features. Customers with premium packages receive priority access to all updates, ensuring your server always benefits from the latest enhancements.

What level of support do you provide, and how responsive is your team?

We take pride in delivering genuine 24/7 support to ensure our customers receive assistance whenever needed, regardless of time zone. Our support team consists of experienced developers and technicians with deep knowledge of QBCore systems, capable of addressing everything from technical challenges to complex customization requests. We're committed to providing prompt, effective solutions that keep your server operating smoothly and your community satisfied.

How do I access support if I encounter an issue with my server?

Our servers are engineered for exceptional stability, so you'll rarely encounter significant issues. However, when support is needed, we offer multiple channels for assistance. You can reach our dedicated support team directly through our Discord server, where we maintain priority support channels for customers. Additionally, we host an active community forum with over 550 fellow server owners who frequently share solutions and advice. Our team actively monitors these channels to ensure rapid response times.

How are updates delivered and implemented?

Updates are delivered through our Discord server, accompanied by detailed change logs documenting all modifications and enhancements. We maintain a centralized Google Drive repository where all updated files are accessible, ensuring that new customers automatically receive the latest version without needing to apply previous updates. For significant updates, we provide comprehensive implementation guides and support to ensure a smooth transition.

Need Additional Assistance?

Still have questions?

If you couldn't find the specific information you're looking for, our dedicated support team is ready to assist. Feel free to reach out through any of these convenient channels:

Support Team

Our Support Commitment

We're dedicated to providing exceptional technical assistance and ensuring your server's long-term success. Our experienced support team is available 24/7 to help resolve any questions or challenges you may encounter throughout your journey.

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